Help Center
Frequently Asked Questions
Find clear answers about ordering, shipping, returns, product use, manufacturing standards, customer accounts, rewards, support, and wholesale opportunities.
Orders & Shipping
Where does 3D Labs Nutrition ship?
We ship orders placed on 3DLabsNutrition.com to the destinations currently supported at checkout. Available destinations, rates, and any restrictions can change over time.
Review our Shipping Policies & Rates for the most current destinations, rates, and restrictions.
How much does shipping cost?
Shipping charges depend on the order, destination, delivery method, and any current shipping promotions.
The available options and applicable charges are displayed during checkout before payment is completed. See our Shipping Policies & Rates for additional information.
How long will it take to receive my order?
Order-processing and delivery times can vary based on product availability, destination, carrier conditions, holidays, weather, and other circumstances outside our control.
Orders are typically shipped within 24 hours of being placed, except where holidays apply. Once your order ships, you will receive tracking information.
How do I track my order?
After placing an order, you will receive an order-confirmation email.
Once the order ships, you should receive a separate shipping-confirmation email containing available tracking information.
Customers with an account may also be able to review order information after signing in.
What should I do if my order is damaged, missing, or incorrect?
Contact our support team as soon as possible and include:
- Your order number
- The email address used for the purchase
- A description of the problem
- Photographs of damaged or incorrect products when applicable
We will review the information and help determine the appropriate next step.
Can I change or cancel an order after it is placed?
Contact us as quickly as possible.
We will try to help, but we cannot guarantee that an order can be changed or canceled after processing or fulfillment has begun.
Returns & Satisfaction
What is your return policy?
Purchases are covered by our current 110% Satisfaction Guarantee, subject to the requirements and procedures explained on that policy page.
Review the current guarantee before returning anything, and contact us first so we can provide the correct instructions.
How do I start a return or satisfaction-guarantee request?
Contact us with:
- Your name
- Order number
- Email address used for the order
- Product involved
- Reason for the request
- Any photographs or other information reasonably needed to review it
Do not mail a return until our team provides the appropriate instructions and confirms the correct return destination.
Are original shipping charges or return-shipping costs refundable?
Our 110% Satisfaction Guarantee provides a full refund plus 10% on the covered purchase. Return-shipping costs are the customer’s responsibility.
Review the current guarantee page for the complete, exact terms before starting a return.
Products & Safe Use
Where are 3D Labs Nutrition products manufactured?
Our products are manufactured in the United States in facilities that follow applicable current Good Manufacturing Practice (cGMP) requirements.
What does cGMP mean?
Current Good Manufacturing Practice requirements establish standards for manufacturing, packaging, labeling, holding, and quality-control practices.
These requirements are intended to help manufacturers consistently produce dietary supplements that meet established specifications. Following cGMP requirements is not the same as FDA approval of a product.
Are dietary supplements safe for everyone?
No supplement is automatically appropriate for every person.
Read the full product label and follow the suggested-use instructions. Consult an appropriate healthcare professional before using a supplement, especially if you:
- Are pregnant or nursing
- Take prescription or over-the-counter medication
- Have a medical condition
- Are preparing for surgery
- Have allergies or ingredient sensitivities
- Are under medical supervision
Stop use and seek appropriate medical assistance if you experience a serious or unexpected reaction.
Can I combine multiple 3D Labs Nutrition products?
Some products may be designed to complement one another, but suitability depends on their ingredients, serving sizes, your diet, medications, health conditions, and other supplements you use.
Compare product labels carefully and consult a qualified healthcare professional when uncertain. Do not exceed suggested servings.
Where can I find ingredient, allergen, and serving information?
Review the product page and the physical product label before use.
The label provides the most relevant ingredient, serving, warning, and storage information for the product you received. Formulas, packaging, and label designs may be updated over time.
Contact us before use if you have an ingredient or allergen question that is not clearly answered.
Are your products suitable for drug-tested athletes?
Athletic organizations, employers, military programs, and governing bodies may maintain different prohibited-substance rules.
Athletes are responsible for:
- Reviewing the complete product label
- Checking the rules of their governing organization
- Confirming whether the individual product carries a recognized third-party sport certification
- Consulting the appropriate team, organization, or healthcare professional before use
How do I choose the right product?
Begin with your primary goal, such as energy, performance, recovery, digestion, daily wellness, or nutritional support.
Review each product’s intended purpose, ingredients, serving directions, and warnings. Browse our All Products collection to compare options.
For personalized medical or dietary guidance, consult an appropriate healthcare professional.
Accounts, Rewards & Support
Do I need an account to place an order?
No, an account is not required to check out. Guest checkout is available, though creating an account may make it easier to review order information and manage future purchases.
How does the Customer Rewards Program work?
3D Labs Nutrition offers a free customer rewards program.
Customers can use the rewards button displayed near the bottom-right corner of the website to review the current program, available earning opportunities, account status, and redemption options.
Program terms, rewards, and availability may change.
How can I contact 3D Labs Nutrition?
Customers can reach us through the Contact Us page or by using:
Email: support@wechangelivesdaily.com
Phone: 754-400-1488
Wholesale & Partnerships
Do you offer wholesale or distribution opportunities?
Yes. We review wholesale and distribution inquiries individually.
Businesses interested in carrying 3D Labs Nutrition products should contact us and provide:
- Business name
- Contact name and title
- Website or social-media presence
- Business location
- Type of business
- Products of interest
- Estimated purchasing volume
- Any other relevant information about the proposed partnership
Submitting an inquiry does not guarantee approval, pricing, territory rights, product availability, or a distribution agreement.
Direct inquiries to our Contact Us page or support@wechangelivesdaily.com.
Do you offer an affiliate program?
Yes. Information about the current affiliate opportunity is available on our Affiliate Program page.
Participation is subject to application review, eligibility requirements, program terms, and continued account approval.